The way we create and consume content is evolving fast! Our attention is constantly captured by the latest content competing to remain relevant in social media feeds, AI search, and search engine results pages (SERPS). AI tools now generate blogs and social posts at a speed and scale no human can match, but not all words are created equal.
But at the heart of it, content is not just about sharing information. It’s about content that drives engagement and builds connection. Although AI can mimic human language, there is still something deeply moving about carefully selected word choices.
Learn how to scale your content using human oversight and AI tools here: The Evergreen Growth Playbook: How to Scale Your Content Strategy with AI-Ready Precision
How AI Writing Can Limit Content Engagement
When we began experimenting with AI writing tools in 2023, we found it challenging to create content that truly felt human. At the same time, we knew that if we didn’t embrace AI, we risked falling behind.
Today, there are no limits to the number of AI writing tools available and the incredible benefits they offer. For CEOs, marketers, and small teams like ours, AI provides learning, efficiency, and the ability to generate large volumes of quality content with minimal effort. We’ve found that the real effort lies in planning the prompt carefully to ensure we cover the most important aspects, then AI can produce a polished, well-structured piece in seconds.
Beyond writing support, we also find AI extremely useful for analysing data, spotting trends, or making recommendations on user journeys based on best practice. In these areas, AI can be the perfect partner to help us improve content engagement, conversion rates and messaging.
Can you tell if content is written by AI?
AI-generated content is everywhere, but that doesn’t mean it goes unnoticed. It might not be immediately obvious, but something feels off, the tone lacks emotion, the words don’t align with the imagery, and the overuse of em dashes is often a clear giveaway. A 2024 peer-reviewed study published in the Journal of Business Research tested whether people could tell if content was written by AI. The results made us doubt if AI is the way to go for SEO article writing, for instance:
64% of participants correctly identified AI-written content, even without being told what to look for.
Human-written text scored higher in authenticity, warmth, and trust, especially in service-based industries like non-profits.
Readers were less likely to engage with AI copy that lacked emotional nuance, even if the facts were accurate.
And for conscious leaders who value connection and credibility, this matters.
Today, AI writing has become more advanced. Tools now adapt to your tone, audience, and content style, making it easier to draft, repurpose, and optimise content quickly. While AI supports speed and structure, human input is still essential for emotional depth, ethical nuance, authentic voice, and content engagement. Especially for purpose-driven businesses, where trust, authenticity, and values lay the foundation for impact. What to keep in mind when writing with AI:
Visual and verbal alignment is important in communication.
It’s important to be intentional with word choices, especially when pairing them with images that support your design and message. Words should motivate a cause from the heart. AI often uses generic and safe language, and though polished, can feel out of place next to powerful imagery. This matters because, because creating a call for funding with strong content engagement often requires a human touch.
Source: https://www.charitywater.org/
Source: https://www.nature.org/en-us/
AI can write about emotions, but cannot write from emotion.
It is hard to stir emotions when personal reflection and deep listening are missing, which makes topics like loss, hope, or fear difficult to capture with AI writing alone. As a results, content without these human touches often feels off. AI cannot write from the heart. It cannot express what it means to sit in silence in a serene, safe place, or capture the joy after many hours of testing and failing. It cannot speak from a place of wisdom.
Limited sense of culture, subtle traditions, or local language.
AI-generated content often lacks the cultural richness that makes human writing feel more vibrant and alive. It might miss the way a community speaks about the land, how a place holds memory for them, or how humour and ritual are woven into communication. Instead, AI tends to play it safe with broadly global references, which can leave the reader disconnected especially when raising funds for a cause or speaking to a specific community. That's why capturing or recreating personal stories is nearly impossible without a real video, image, or story shared in someone’s own words. And these are the stories that tend to drive higher content engagement, because they come from the heart.
Overused phrases that dilute meaning and trust.
AI has a habit of overusing words like “cutting-edge,” “disruptive,” or “transformational,” which, when used without context or story, lose their impact. These terms can make content feel insincere, particularly in values-led spaces where integrity and authenticity matter. Words like “innovation” or “empowerment” only carry weight when backed by real examples. And when that grounding is missing, content loses its genuine invitation to connect and engage.
Lack of narrative flow and pacing.
Even when AI gets the structure right, it often lacks the deeper flow that makes human storytelling engaging. It misses the highs and lows, the build-up of tension, the pause, and the conclusion. That's why human writing moves people, because of its emotional flow. AI-generated content tends to feel more even unless it is carefully guided or heavily edited.
What You Need to Know About AI Writing Tools
Let’s start simple, imagine having a personal assistant by your side, making notes for something that will be typed up later. That’s what AI writing tools are like. You tell them what you want to say, maybe it’s a letter, a story, or something for work, and they help you put the words together, fast. They’re really good at making things sound clear and tidy. But even though they’re smart, they still need a real person to make sure the words feel warm, honest, and full of heart, just the way you’d say it yourself.
Behind the scenes, here’s how it actually works: AI writing tools are software powered by artificial intelligence (AI). They help generate, edit, and improve written content using advanced language models, basically, large computer systems trained to understand and produce human-like writing. These tools can help you create everything from blog posts and social media captions to emails and reports, quickly and at scale. They’re designed to save time and boost productivity by assisting with idea generation, grammar checks, and content optimisation. Here are three popular and well-known AI writing tools:
ChatGPT is a versatile conversational AI used for drafting, brainstorming, and summarising. Known for its multilingual support and customisable instructions, ChatGPT uses powerful GPT-4 and GPT-3.5 models.
A favourite for long-form content creation, Jasper supports brand voice consistency and offers ready-made templates for blogs, emails, and marketing. It combines OpenAI’s GPT-4 with its own proprietary models.
Known for generating fast long-form content, Writesonic supports multilingual writing, SEO optimisation, and ad copy creation. It combines GPT-4 with proprietary models.
There is a Place for Both AI and Human Writing
AI can play an important role in creating impactful content. It is especially helpful in outlining more complex topics, such as how to get cited in Google’s AI overviews. And for those who have lost 70% CTR and countless hours on SEO optimisation to AI overviews, there is hope, humans are getting smarter at working alongside AI in the writing process, and language models are improving every day.
With that in mind, here are some practical ways to bring AI into writing processes:
Summarising research and complex information.
We use AI to extract large volumes of research, articles, and technical information into clear, accessible summaries within minutes. This is particularly valuable when we need to stay on top of fast-changing trends, digital tools, or industry shifts but don’t have hours to sift through countless documents. Instead of drowning in information, we get a concise starting point that allows us to focus on shaping the message in our own voice. To put it into perspective, imagine the time it takes to research and write a well-informed article on a technical topic, like the impact of AI on the environment.
Generating content ideas and insights.
We use AI to help generate content ideas by identifying emerging trends, case studies, and competitor examples, especially for niche or technical topics that would otherwise take us hours of background research. As a result, it's easier for us to keep our content calendar filled with useful, relevant information. For thought leadership, newsletters, or blog posts, AI also helps us uncover themes or trending discussions we might not have considered.
Repurposing long-form content for multi-channel use.
We use AI to break down long-form articles, white papers, or case studies into shorter formats such as social media posts, carousels, or video scripts. In addition, it helps us generate headlines, punchy taglines, or calls to action that bring our message to life across different channels without the need to start from scratch each time.
Drafting outline and first versions.
Rather than spending valuable time staring at a blank page, we use AI to generate outlines or even first drafts based on a detailed brief to help us get started. From there, we have a foundation we can shape into a personal story that aligns with our clients' values and tone. With the heavy lifting of structure and research done, we’re free to focus on creativity and meaningful content engagement.
Helping maintain consistency in high-volume content.
When we need to publish regular updates, newsletters, or thought pieces, we use AI to help maintain consistency in structure, tone, and messaging, especially when we combine it with thoughtful human editing. As a result, it keeps our content flowing while allowing us to preserve a unique voice or values.
Saving time on repetitive or low-emotion writing tasks
For content that doesn’t require deep emotional nuance, such as FAQs, technical how-tos, product descriptions, or process documentation, we use AI to produce clean, accurate copy quickly. As a result, this frees up our energy for the pieces where human storytelling matters most.
We Write Engaging Content in 44% Less Time
At Umuthi, we help you keep up with content demands without losing the voice that makes your brand unique. With our Impact Engine, you can create more content that sounds like you, authentic, consistent, and engaging. Let’s help you scale your content strategy!
The Risks of Losing Trust with Pure AI Content
As purpose-driven brands, whether they are coaches, consultants, or non-profits, we know that trust is everything. Their audiences aren’t simply buying services; they are buying hope, belief, shared values and ultimately, they are buying into who they are.
When their content feels impersonal or overly automated, they risk diluting what makes them unique. It can make their values sound empty or insincere and may even alienate the very people they are there to serve. People can tell when something has been mass-produced, and when they do, trust quickly erodes. The race for speed can come at the cost of genuine engagement and in conscious business, we know that engagement is the currency that matters most.
How to create engaging content with AI
Engaging content shares real stories, moments of struggle, excitement, and insight that invite people in for more. It asks questions, encourages reflection rather than delivering cold answers. The language is conversational, warm, and authentic, not cold or corporate. It makes space for imperfection, those things that make us human.
We develop content systems that sounds more human by capturing your origin story, your unique tone of voice, and the essence of your business in one central knowledge hub. From there, AI writing sounds more human, warmer, more caring, and better aligned with your values. We know it’s possible and we know it can save you up to 44% of your time.
Building Content Systems That Works
With the right blend of AI efficiency and human touch, we help you keep your voice, your values, and your impact while your content keeps working in the background. Ready to scale without losing your soul?
Stay rooted in your humanity!
As AI continues to evolve, the temptation to automate everything will grow. But the businesses that thrive won’t be the ones chasing speed alone, they’ll be the ones who choose to stay rooted in their humanity.
People don’t just want information. They want to feel seen, heard, and understood. The future of content isn’t about choosing between human or AI, it’s about blending both in a way that honours your voice, your story, and your values.
"When our words carry both wisdom and heart, they don’t just inform, they inspire."
Tharien Pieterse
References:
- Colleen P. Kirk. (2024). The AI-authorship effect: Understanding authenticity, moral disgust, and consumer responses to AI-generated marketing communications. https://www.sciencedirect.com/science/article/abs/pii/S0148296324004880
- Alessia Dorigoni and Pier Luigi Giardino. (2025). The illusion of empathy: evaluating AI-generated outputs in moments that matter. https://www.frontiersin.org/journals/psychology/articles/10.3389/fpsyg.2025.1568911/full
- Assuanta Howard. (2025). Making AI Content Emotionally Engaging: Tips That Work. https://www.linkedin.com/pulse/making-ai-content-emotionally-engaging-tips-work-assuanta-howard-4o3oe/
- Harsh Agrawal. (2025). 7+ Best AI Writing Tools for Content Writers & Blog Post – Assisted to Automated Writing. https://www.shoutmeloud.com/best-ai-writing-tools.html
- Harry Guinness. (2024). The 6 best AI writing generators. https://zapier.com/blog/best-ai-writing-generator/
- Umuthi Internal Research and Client Insights. (2025). https://umuthi.io/