1. What Information We Collect

When you engage with our website or services, we may collect:

• Your name, email address, and contact details

• Project-related inputs and responses submitted via forms (e.g. onboarding or briefing forms)

• Information about how you use our website (via cookies and analytics tools)

• Business details relevant to service delivery

2. How We Store Your Data

All form submissions are securely stored via Fillout. Project data and communications are managed using ClickUp, a secure collaboration platform. Both services use industry-standard encryption and access control.

We do not collect or store any credit card information. All payments are processed directly via PayPal.

3. How We Use Your Data

Your data is used solely for:

• Analysing and understanding your project needs

• Following up with relevant questions or support

• Delivering final reports, recommendations, or digital assets

• Improving our user experience and service delivery

We do not share your personal information with third parties for marketing purposes.

4. Tracking and Cookies

To improve our website and services, we use basic analytics and cookies to understand how visitors interact with our pages. This data helps us identify issues, enhance navigation, and make informed improvements.

5. Your Rights

You have the right to request access to, update, or delete any personal data we hold about you. For any questions or concerns about your information, please contact us at connect@umuthi.io.